Refund policy

Because credentials can be delivered instantly, refunds are evaluated case by case. Assistance is typically available within a short window after purchase when access was not delivered or a verified technical fault prevented use.

How to request help

Message Telegram support with your order reference, payment method, and a clear description of the issue. Do not share passwords in public chats.

Non-refundable situations

Change of mind after successful activation, incompatibility caused by unsupported devices, or problems caused solely by a weak local network are generally not refunded.